Welcome! Here is the nitty gritty! Please read & get acquainted with everything you will need to know 

Just as a reminder! 

When: September 29th-October 3rd 

Where: At the Lucky Arrow Retreat in Dripping Springs, Texas 

At this point what you will need to know is here. 

What if I need support?

If you need any support please email [email protected] . We are here to help!

How will my payments work?

Whatever payment plan or pay in full option you choose is all taken care of and will automatically to it’s thing. Again if you need to change your card on file or anything like that, email us. 

When will you start emailing me more often?

You will start getting email updates 3 months prior. This is when we will announce the lineup, your class options & any activities you will be choosing between, packing suggestions & you will get access to the private app. This will be an exciting time. 

How will I sleep with & what will I eat?

You will be placed in the room/bed type you bought and when it gets closer we will send out forms that let you share any bunking partners you would like to request and any food allergies. We have an amazing private chef who specializes incredible farm to table food, we promise you will be fed well!  

When should I book my flight & how will transportation work?

You will be responsible for your own travel and transportation. Let’s talk about flights. We recommend booking travel about 3 months prior. We also always recommend getting travel insurance on your flight. We recommend flying into Austin International Airport. Many people fly in a day or two early or stay late to extend their trip! We totally recommend making it a comfortable trip for yourself. You have plentyyy of time to figure this out tho. 

Transportation to the venue is your responsibility. The venue is called Lucky Arrow Retreat and it is in Dripping Springs, Texas. Dripping Springs is about a 45 minute drive from Austin International. Here is the official address, 3600 Bell Springs Rd, Dripping Springs, TX 78620. 

There is ample parking at the venue & you can schedule a driving service. We recommend renting a car and carpooling with other retreaters, that you can meet via the app when it gets closer. OR we recommend hiring a driving service to pick you up and take you back. We will share any recommendations as it gets closer to the event. 

That being said, you have many options and time to figure all of that out!

Check in for the event begins on September 29th at 4pm-5pm, please do not be early or late. The event will end at 11am on October 3rd. These times are in Central Daylight Time

Time zone in Austin, TX (GMT-5).

You may choose to extend your stay at Lucky Arrow through the venue or extend your stay in Austin if you want to continue the party. 

What if I need to remember the purchasing terms of my ticket?

You can go here! But basically no transfers or refunds & we will see you there. In the case of an emergency you may sell or gift your ticket to someone else for the same year. 

With all that being said, it’s going to be deeply life changing and we are so excited you are apart of this unique experience. We Hair Love You & Can’t wait to see you. 

Xoxo Elizabeth Faye & The Hair Love Team